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Grievance Redressal
Published in compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
Grievance Officer
Grievance Officer, LawMitran
Complaints are acknowledged within 24 hours and resolved within 15 days of receipt. Please include your registered email/mobile and a description of the issue.
What you can raise
Content or listings that violate the law or our terms, misuse of your personal data (including access, correction, and erasure requests under the DPDP Act), billing disputes, and complaints about conduct on the platform. For general help, the contact form is the fastest route — grievances raised there are tracked with the same timelines.